Zack Fanning New Media Marketing

Questions of the Month-August 2011

“Questions of the Month” is a blog feature that addresses some of the questions that come to us about our products and technology. Feel free to submit your own questions to questions@asetek.com.

I am having trouble removing the sticky pads that are attached to the mounting bracket and motherboard. Any tips to safely remove them?

Sometimes the sticky pads that are used to help place the retention bracket on the motherboard can be a bit stubborn to remove. We’ve had success with blowing warm air from a hairdryer over the sticky pads. After a few moments, the adhesive should loosen up and the pads should come off easily.

I am a small system integrator interested in purchasing OEM units from Asetek. How can I get more information about integrating Asetek liquid cooling in my systems?

We value the opportunity to work with system integrators, big and small. To help service the smaller system integrators, we have created a web store at si.asetek.com that makes it easy to order minimum quantities (8-16 units depending on the model) of our products.

There are a few requirements you should be aware of prior to ordering:

1. Asetek OEM products are not for individual sale. By partnering with us, you agree to only sell Asetek liquid coolers as part of prebuilt systems.
2. Asetek has warehouses to serve you in China, Denmark and the US. Shipping costs from these warehouses to your facility are your responsibility.
3. You will need a shipping account # for us to bill shipping charges.
4. If in the United States, you will need to provide a valid reseller certificate.
5. If outside the US, please note that you will be responsible for all taxes and tariffs.

To become an SI partner, please send an email to questions@asetek.com and tell us a little about your company and we’ll get you started.

What kind of water is used in Asetek’s liquid coolers?

The liquid in Asetek liquid coolers is a unique blend of distilled water with anti-freeze, anti-corrosive and anti-bacterial properties. Unlike automotive anti-freeze, it is safe, environmentally friendly and nonflammable.

Remember, the cooling liquid is sealed inside the unit from the factory. Because of this, the liquid will last the life of the product so no refilling or maintenance is required. Please recycle with other electronic equipment.

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