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Thank you for reading Part I. It is now time for part 2, where I will go more in detail with the business as it looks today. After getting the VC funding we started on doing a lot of parallel tasks such as expanding our management team and spreading it out in the US, EU and China. We started the development of the Asetek LCLC, which is different in basically all aspects from retail grade liquid cooling. The IP of this solution goes many years back, but we never really started the development until we got the VC funding.
In order to be able to support the big OEM's like HP, Dell etc. we also had to build a professional supply chain, step up all our internal processes and all these things are what we have been doing the last couple of years. Going back to the product the main difference from retail grade liquid cooling is that is has to last 5-7 years without defectives such as liquid evaporation, noise, pump failure, performance degradation, leaks etc. On top of this the product has to sustain minus 40'C storage temperature (perhaps the customer has a warehouse in Alaska) and plus 60'C storage temperature (perhaps the customer has a warehouse in Dubai), withstand a huge amount of shock and vibration, like when the PC is thrown by DHL or UPS or when the PC is transported in the back of a truck on a bumpy road across Australia. All these requirements are very difficult to live up to and Asetek has spent huge amounts of efforts on expanding our lab facilities, we have tested hundreds of products for thousands of hours and in order to be credible we have worked with world-leading life time laboratories to actually document that our products will work for the right amount of time. Many companies claim their solutions have 50,000 hours of life time, which is about as far from the truth as it gets. NO retail class liquid cooling system on the market today that I know gets even near this life time. Obviously a very few PC's will actually be used for 5-7 years, but that is a requirement of the OEM's and a qualifying criteria. Recently a hardware enthusiast with questionable journalistic education, writing for an enthusiast web site wrote that he was a bit disappointed about the materials in the LCLC, and that the materials were cheap. This is unfortunately a typical statement from a member of the enthusiast press not knowing better. In order to avoid leaks in the huge temperature range that I described before and with very different coefficients of expansion on the various materials in the LCLC, all materials have been selected very carefully. Of course we could have chosen pink garden hose, gold fish in the liquid, a propeller in a transparent plastic house and gold plated cold plate - and although this is considered to look cool in distant parts of the world, such hoses just have a huge liquid loss, and the liquid will simply evaporate through them in no time (no time in this context could be 1-2 years). That is OK in an DIY system, where you regularely flush your system and refill, but not in an OEM PC. The tubing in the LCLC is one of the most expensive parts in the system, and is made of a material in the "Teflon-family" so please do not assume it low quality just because it does not look like Las Vegas. Another unique thing about the LCLC is that it is integrated in to a small entity and is just as easy to install as any air cooler, meaning that the OEM can easily adopt it on the manufacturing line. The LCLC is a platform and we offer it with a variety of configurations, different sizes of radiators etc. From a performance point of view many are intrigued by large tubes and pumps, but the point is to have a balanced system in order to obtain the right performance. One of our customers would not buy our system, because he claimed that it would not perform on par with an enthusiast grade system. After testing it he had another opinion. It actually performed just as well as a ½" tubing enthusiast $250 retail kit... I am not claiming that the LCLC can beat all retail grade liquid cooling on the market on sheer cooling performance, because it cannot, but all things considered (cost, size, life time, reliability, weight and all the things that matter for an OEM) the LCLC beats anything that I have seen. The current LCLC that ships in for example the HP Blackbird has great performance and is capable of overclocking the CPU just as much as for instance the Peltier turbo charged Delphi unit (Coolit supplies the TEC radiator to Delphi, and Delphi supplies to Dell), and on top we are able to cool the graphics as well. The Delphi unit is very well engineered (and I highly respect both the product and Delphi) but its size and cost will prevent it from ever going mainstream. In the OEM space performance is measured in many ways - not just pure cooling performance. Cost, size, power consumption etc. The LCLC probably costs 25% of the Delphi unit, and uses 5% the power under full load! Yes - Delphi can claim the lowest CPU temperatures, and Asetek can claim higher system performance simply due to the fact that we can overclock both the graphics and the CPU. Finally and more important - with our price points we can enable other and more mainstream segments allowing us to reach real volumes. The LCLC is only the first product in the line, we have many upcoming and even high(er) performance units and they will all be true to our design criteria of low cost, low power consumption, small form factor etc. You have only seen the beginning  So where is all of this going? As I mentioned in Part I we have not forgotten about the end users, and our first market where we are going to claim market leadership is in the OEM gaming PC space. Our first major win was HP, with their Blackbird, but this is only the beginning! Soon you will be able to buy gaming PC's pre installed with Asetek LCLC technology on a global scale from many different players. The great thing is that you can now buy a pre built PC with technology inside with a heritage from the VapoChill and WaterChill days :) This is what I mean when I say that the enthusiasts can still go and buy genuine Asetek engineered solutions. On top of that we are working with a number of retail players that will most likely take the LCLC and or the graphics coolers retail, as first example being NorthQ. Getting back to the HP Blackbird, this is in my view the greatest gaming PC on the market right now. I have read many so called "press" reviews and end user comments that they could build something better for half the price. To those of you I can only say that you do not have a clue about the market this product is made for. Go back to your cave with your forklift to carry your LN2 cooler and have fun. I am not saying this because we supply the liquid cooling, but because I now know how the big OEM's engineer their products. I love overclocking, and I think it is a great and fun market place to be in, but do not mix it up with the OEM gaming market, because it is not. I am an enthusiast myself, I have personally bought quite a few different gaming PC's (one of them obviously being a Blackbird) and I have built more than 50 high end PC's over the years. I personally overclocked a PII (Slot type) 333MHz to 620MHz with a VapoChill and won a price for the highest overclock of the time, so I feel qualified when stating that you get something for the extra money when buying a branded gaming machine. I noted that the new Dell XPS 630 even uses standard ATX motherboards now, meaning that upgrades will be a breeze. I understand that if you are the type that love going to Fry's collect all items, buy a huge chassis and go home having fun doing the actual assembly, you are probably not the right girl for a pre built machine. However if you like to have a painless high performance PC with a cool design, and you have your fun using the machine rather than building it, I would recommend an OEM built PC any day. We ALL know that the motherboard, hard drive, memory, CPU etc. is all the same whether you buy from HP or you build it yourself. I also hear arguments like "I want to have something that looks unique" Well what unique is there about buying a Thermaltake chassis that all the other enthusiasts also buy at Fry's? So if the hardware is all the same, what do you actually get for your money when you buy the HP Blackbird? First of all you get a liquid cooling system that you cannot buy at Fry's (at least for the time being). You do not have to worry about re filling it with liquid or whether it will drip liquid on your 3x $400 graphics cards in SLI and it is silent - not only for the first 12 months. Secondly you get a chassis that you cannot buy elsewhere. Whether you like the design is a question of taste, personally I love it, but there are just so many great features that you will see when you work with the machine. Also with PC’s from a big OEM you get something that is tested, tested and tested! It is tested in all possible conditions and configurations, meaning that you will not have to bother with incompatibility, instability caused by condensator xx overheating because your motherboard does not get enough airflow etc., you can bet that it will survive a bumpy ride in your car and you will get a supported product, where you do not have to carry parts back and forward if something becomes defective and you cannot figure out what it is. Will you get better performance than if you buy the parts yourself? Absolutely not, and that is not my point. Again if you like building it yourself and that is your hobby, continue with that and do not buy an OEM built PC. The gaming market is only our first market. There are many other products/segments that could potentially benefit from liquid cooling and we already have many other customers and markets in the pipe line, where we will show ground breaking value propositions that only can be achieved with our liquid cooling. I will get back to that later, as there is no reason to inspire the competition at this point in time. ASE
» 9 Comments
1Comment at Monday, 24 March 2008 07:09
Nice update!
2Comment at Monday, 24 March 2008 10:52
Greetings ASE! Thank you for sharing your thoughts with us! I am so happy to see that NorthQ (and others to come) will bring your 'OEM' WC technology to us consumers as well! When will we see an energy efficient, small but still icy Vapochill in the size of a six pack? Greetings from Waterchill fanboy larsen_casper in the Asetek WC forums
3"LCLC and consumers" at Monday, 30 June 2008 02:47
When is the LCLC going to be available to the regular consumer and not just through OEMs? I would like to purchase one of these systems for myself, but I don't want to have to pay the price premium of a new computer.
4Comment at Tuesday, 01 July 2008 21:50
As mentioned above, it is alread available through NorthQ and its reseller's: http://www.northq.com/reseller.html
5"Support?" at Thursday, 11 September 2008 12:17
Where is the support for older VapoChill XE units such as replacement parts? Nothing on your web site, support does not respond to emails!!!!! Where to turn????
6Comment at Monday, 29 September 2008 18:30
Dear André, Congratulations for your excellent article, and thanks for sharing your view on current market. I think you making a very accurate analysis of things. I would like to add the following: - Non-air-cooling systems (wc, tec, phase-change) will not replace air-cooling in the next years in the large majority of desktops. Why? Higher-cost, more complex to install and maintain, no-need (most people don’t know/want overclock, specially if not willing to spend extra also on good board, ram, psu, could compromise stability). - Accepting previous point, it’s pointless for Asetek (or anyone else) to try to convince OEMs to equip all/most desktops with water-cooling. That is not going to happen in the next (1-5) years. In other words, trying to force entry of water-cool into mass production desktop, does not feasible nor very profitable. - The right market for Asetek is clearly the enthusiast market… split into 2 segments: (A) retail products (consumers who buy and install themselves), and (B) oem enthusiast products (consumers who buy assembled high-performance computers).
7Comment at Monday, 29 September 2008 18:30
- On segment (A) you find the true enthusiasts with knowledge on overclock, mods, and some beginner enthusiasts that want to buy kits/bundles and install themselves (if someone offers me a very well assembled water-cooled pc, I would probably decline, politely… because the most fun part is building myself, don’t spoil that!). This segment of market is of critical importance! Is what makes the brand, and marketing. - On segment (B) you find the enthusiasts with less knowledge (that don’t want to risk install a system, or are just lazy), so they buy a 5000 euro desktop already overclocked from factory. But don’t underestimate these enthusiasts, since they read the web sites and likely to ask their vendor what components are inside the box. If the name of a cooling system is recognizable in the enthusiasts web sites highly increases the chance of them purchasing that specific system. - Both markets segments are good opportunities to sell non-air-cooling, and Asetek seams on the right track. However, I feel segment (A) is taking less care, and that could have bad impact on segment (B). Remember, both segments are targeting enthusiast market (there is no other market at present day… except cray computers, also), so it has to be marketed near them (put everybody telling with proud they have a “Asetek”), not only near OEM directors.
8Comment at Monday, 29 September 2008 18:30
- Water-cooling market is facing severe competition from “cheap-sellers”. I know that very well (see for example, the difficulties of the well known german Innovatek). Therefore, as you probably know better than me, it’s now a risky market for retail, requiring some agility (manufacture in china, import, put our brand on it, distribute). Like you said, other companies copy! So, time is the key… you need to fabric & distribute your products faster then their copy and manufacture… and keep releasing often new versions, so they always back one step. Exactly the same happens with some software markets. That works, provided there is good marketing on showing the product improvements. - Asetek has amazing market with no competition on phase-change (vapochill). No competition, these days, its almost a miracle… too unique opportunity to spoil. Enthusiasts do buy 1000+ euro components (such as intel extreme processors, or dual- graphics cards), and they do buy Vapochills for 600++ when that gives them up to 1GHz overclock capability over air. Besides, a good water-cooling system is not much cheaper than phase-change (just a good radiator can cost 150-200 euro easy).
9Comment at Monday, 29 September 2008 18:31
- Why people don’t buy more Vapochill? First, and most important, because it’s not on selling!! It is becoming extremely difficult to purchase it. There is no clear information about distribution, no contacts about retailers, and Aseket does not sell online directly. Second, there is still a myth on install difficulty. It’s a myth but aseket could do better to explain (eg. you tube videos, website, how its easy to install, advantages of phase-change, and how to buy it). Last, the current policy of Vapochill “don’t touch it” is unsatisfactory for some customers who would appreciate more support on simple changes on the LS unit, such as transfer the internal components to another case/special case, when the original does not fit well with modern cases. - Last, Asetek website needs a fast revamp (not talking about “nice graphics”... talking about setting a forum that is alive, not with 2 year old last posts; proper organization of site sections, more product information, and specially easy sales/distribution)... Honest, any one who gets to asetek site, as it is now, gets the impression its another ghost-company. I know Asetek is not dead, but everyone else must know also. Kind regards
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